PRIVACY POLICY

PERSONAL INFORMATION COLLECTION AND PRIVACY POLICY STATEMENTS

This website privacy policy contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a complaint.

 

WHO WE ARE

This website is operated by Bidfroo Limited, a company located in Hong Kong.

 

OUR WEBSITE

This privacy policy relates to your use of our website and our mailing list. Throughout our website, we may link to other websites owned and operated by third parties. These other third-party websites may also gather information about you in accordance with their own separate privacy policies.

 

INTERNET TRANSMISSION NOT SECURE

Emails or other electronic messages sent to Bidfroo over the internet cannot be completely secure as the internet is an open system. Bidfroo does not make any warranty or guarantee with respect to the security of any message sent through the internet or other electronic communication system. Bidfroo will not be responsible for any damage or loss suffered or incurred by any users if they send an email or other electronic message to Bidfroo, or if Bidfroo sends an email or other electronic message at the request of the user, by Internet or other electronic communication system.

 

OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We collect personal information about you when you access our website, sign up for our mailing list, create an account to bid on an auction, or contact us. We collect this personal information from you either directly or indirectly, such as your browsing activity while on our website. The personal information we collect about you depends on the particular activities carried out through our website. Such information includes your name, address, contact details, date of birth, details of any feedback you give us, payment information, and information about the services we provide to you.

 

OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

When we use your personal information, we are required to have a legal basis for doing so. The legal bases we may rely on include consent, contract, legal obligation, and legitimate interests.

 

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We may share your personal information with other users of our website in order to introduce collectibles to a successful bidder. We do not share more personal information with them than is necessary. Bidfroo does not sell any of your personal information to any parties or providers.

 

COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small text file that is placed onto your device when you use our website.

 

MARKETING

We would like to send you information about the services Bidfroo offers, which may be of interest to you. Where we have your consent, we will send you marketing emails.

 

YOUR RIGHTS

You have a number of important rights, including access to your personal information, the right to require us to correct any mistakes in your information, the right to require the erasure of personal information concerning you in certain situations, and the right to object at any time to the processing of personal information concerning you for direct marketing.

 

KEEPING YOUR PERSONAL INFORMATION SECURE

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

 

HOW TO COMPLAIN

If you believe that your privacy has been breached, you may make a complaint to us by email or writing to us and provide details of the incident so that we can investigate it.

 

CHANGES TO THIS WEBSITE PRIVACY POLICY

We may change this website privacy policy from time to time, and we advise you to check this page on a regular basis.

 

HOW TO CONTACT US

If you have any questions about this privacy notice or the information we hold about you, please contact us by sending an email to enquiry.bidfroo@gmail.com or writing to us at Bidfroo Limited, Flat A, 12/F., Mai Sik Industrial Building, No. 1-11 Kwai Ting Road, Kwai Chung, N.T., Hong Kong.